Frecuently Asked Questions
Fitness Warehouse PR Corp
What warranties do we offer?
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All products distributed by Fitness Warehouse PR Corp, except for upholstery and protective coverings, are warranted to the original purchaser against defects in materials and workmanship for a period of time in accordance with the manufacturers’ specifications.
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Defective parts will be replaced or repaired at the discretion of Fitness Warehouse PR Corp without charge, providing:
* The claim is submitted to Fitness Warehouse PR Corp prior to the expiration of the manufacturer warranty period.
* The damage was not caused by abuse, misuse or neglect of normal care.
* The defective equipment or items not covered by a Service & Maintenance Contract are brought into Fitness Warehouse PR Corp-authorized service center.
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Pick-up of items at customer site or the dispatch of a Fitness Warehouse PR Corp technician to a customer site not covered by a Service & Maintenance Contract will be invoiced at current rates for such services.
Do you deliver to my home or business?
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We offer delivery and installation services throughout the Island, including Vieques and Culebra. However, these services carry an additional charge.
What do you recommend for a home fitness center?
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Ideally, you should "staff" your home fitness center with a combination of strength training and aerobic conditioning equipment. That allows you, your family and friends to follow a total body fitness program. And the variety of exercises will keep workouts more interesting.
What payment methods are accepted?
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We accept cash, checks, Visa, Master Card, American Express, EFT's, ATM (debit card) and Discover Card. Photo Id is required.
Do you repair brands of equipment that you don't represent?
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Yes, our technicians are authorized to repair other brands of equipment.
Does Fitness Warehouse PR Corp offer a service and maintenance agreement?
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Yes, we offer service & maintenance agreements for all equipment purchased in our store. The cost of the agreement varies according to the amount of equipment purchased.